H&M Review

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H&M Review: H&M Pros & Cons

H&M (hm.com) is an extremely popular fashion retailer store which competes against other fashion retailer stores like ASOS, Old Navy, Gap, Uniqlo and J. Crew. Based on our in-depth H&M review, when compared to its competitors, H&M ranks as one of the top-performing brands in its category, with an overall ranking of #8 out of 7,607 total brands. Read the full Hm.com review below for more details.

  • Fair trade certified: Does each store offer fair trade products? Is each store fair trade certified?
  • Sustainable products: Does each store have sustainable products? Does each store have environment-friendly products?
  • Store credit card: Does each store have their own credit card? Does each store offer a store credit card?
  • Warranty: How long does each store's warranty last? Does each store have a longer warranty?
  • Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
  • Sizing guides: Does each store offer a sizing guide on their website? Does each store have a fit guide to help me with sizing?
  • Cruelty-free products: Are products sold at each store cruelty free? Does each store sell cruelty-free products?
  • Eco-friendly materials: Does each store use eco-friendly materials? Does each store use recyclable materials?
  • Wash & care instructions: Does each store offer wash & care instructions on their website? Does each store provide a wash & care guide for its products?
  • Vegan products: Does each store offer vegan products? Does each store offer vegan options?
  • Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Outlet stores: Does each store have an outlet store? Are there each store outlet stores?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Charitable causes: Does each store support any charitable or humanitarian causes? Does each store give back to charity? Are there any social causes they stand for?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

H&M's strengths are:

  • Good customer support details
  • Offers ethically-sourced products details
  • Offers environment-friendly products details
  • Offers domestic production policy details
  • Offers measurement chart details
  • View 24 more strengths

Knoji has 81 H&M reviews and ratings as of October 22, 2020. Knoji editors and the Knoji shopper community have reviewed H&M and compared it against 0 top brands, reviewing H&M based on product and store features such as ethically-sourced products, environment-friendly products and rewards credit card. Knoji reviews and ranks Hm.com and other fashion retailer stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 81 H&M reviews, H&M earns an overall score of 4.8 out of 5.0 points. H&M offers 9 total features such as fair trade certified, sustainable products and products made in USA. H&M's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.

H&M currently has 15 active discount codes. You can view all H&M's coupon codes here

View details & use
UJ2374
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WT4836
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U159J7
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JK6784
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DT8732
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92U84B

H&M Customer Reviews (3)

H&M FAQ

Pricing & Discount Policies

Does H&M maintain its own coupon page?

Does H&M have an AARP discount policy?

Does H&M offer a military discount?

Does H&M have a student discount?

Does H&M price match?

H&M birthday discount?

Does H&M have a senior discount policy?

H&M teacher discount?

Does H&M have an outlet store?

Does H&M take competitor coupons?

Does H&M offer discounts to essential workers?

Does H&M support coupon stacking?

How often does H&M have sales events?

Does H&M have a Black Friday Ads page?

Does H&M have a Cyber Monday ad this year?

Shipping & Returns Policies

Does H&M offer free shipping?

Does H&M offer free returns? What's their exchange policy?

H&M international shipping?

Does H&M have curbside pickup?

Payment Options

Does H&M accept PayPal?

Does H&M take debit cards?

Does H&M accept Google Pay?

Does H&M accept Apple Pay?

Does H&M accept Amazon Pay?

Does H&M accept Bitcoin?

Financing Options

H&M Affirm financing support?

Does H&M accept Afterpay financing?

Does H&M accept Sezzle financing?

Does H&M accept Klarna financing?

Does H&M accept QuadPay financing?

H&M Splitit financing support?

Does H&M accept Bread financing?

Does H&M offer layaway programs?

Customer Service Features

Does H&M offer gift cards?

Can I get my money back if I'm not satisfied with my H&M purchase?

Does H&M offer a loyalty or rewards program?

How do I contact H&M?

List of H&M's social media pages?

Website Features

Is H&M a secure website? Do they respect users' privacy?

Product & Service Features

Does H&M offer fair trade products?

Does H&M have environment-friendly products?

Does H&M offer a store credit card?

Does H&M have a longer warranty?

Are H&M products made in the USA?

Does H&M have a fit guide to help me with sizing?

Are products sold at H&M cruelty free?

Does H&M use recyclable materials?

Does H&M offer wash & care instructions on their website?

Does H&M offer vegan products?

How good is H&M's customer service?

How much does H&M cost?

Marketing Programs

Does H&M have an influencer marketing program?

H&M affiliate program?

Other Features

Is H&M an environmentally conscious brand?

Is H&M committed to racial equity?

Does H&M support any charitable or humanitarian causes?

H&M nurse discounts?

Does H&M offer any discounts for government workers?

Is H&M considered an ethical brand?

hm.com
Rated 4.8 - 81 reviews
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About H&M

H&M is a large company operating the e-commerce site hm.com. H&M sells its products and services in the fashion retailers industry. H&M is a less active brand when it comes to discounting and offering coupons. H&M has good ratings among shoppers on Knoji, with 81 ratings and an average rating of 3.7 stars. H&M scores very well compared to other brands in the fashion retailers industry, providing 23 e-commerce features to better serve its customers.

H&M's Review Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Our review: H&M offers free shipping on all qualifying orders. Get free delivery on your order from H&M, program exclusions apply. See details on their free shipping policy page. H&M free shipping policies review
Free Returns & Exchanges:
Yes
Our review: H&M offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. H&M free return policies review
International Shipping:
No
Our review: It appears that H&M may not offer international shipping currently. H&M international shipping policies review
Curbside Pickup:
Yes
Our review: H&M offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. H&M in-store pickup review
Payment Options
PayPal:
Yes
Our review: H&M accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Hm.com PayPal support review
Debit & Prepaid Cards:
Yes
Our review: H&M accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. H&M debit & prepaid card support review
Google Pay:
No
Our review: It appears that H&M may not accept Google Pay currently. Hm.com Google Pay support review
Apple Pay:
No
Our review: It appears that H&M may not accept Apple Pay currently. Hm.com Apple Pay review
Amazon Pay:
No
Our review: It appears that H&M may not accept Amazon Pay currently. Hm.com Amazon Pay support review
Bitcoin:
No
Our review: It appears that H&M may not accept Bitcoin currently. H&M Bitcoin review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that H&M may not offer official coupons page currently. H&M official coupons page review
AARP Discounts:
No
Our review: It appears that H&M may not offer AARP discounts currently. Hm.com AARP discounts review
Military Discounts:
No
Our review: It appears that H&M may not offer military discounts currently. H&M military discounts review
Student Discounts:
Yes
Our review: H&M runs a student discount program for current students. Save up to 40% on H&M through their student discount program. Program details are available on their student discounts page. H&M student discount policies review
Price Matching:
Yes
Our review: H&M has a price matching and price adjustment policy. Get discounted pricing from H&M if you find a lower price on another website. See program details on their official price matching page. Hm.com price matching review
Birthday Discounts:
No
Our review: It appears that H&M may not offer birthday discounts currently. Hm.com birthday discount policies review
Senior Discounts:
No
Our review: It appears that H&M may not offer senior discounts currently. H&M senior discounts review
Teacher Discounts:
No
Our review: It appears that H&M may not offer teacher discounts currently. H&M teacher discount policies review
Outlet Stores:
Yes
Our review: H&M offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. H&M availability of outlet stores review
Competitor Coupons:
No
Our review: It appears that H&M may not accept competitor coupons currently. H&M competitor coupons review
Front-line Worker Discounts:
No
Our review: It appears that H&M may not offer front-line worker discounts currently. H&M front-line worker discounts review
Coupon Stacking:
No
Our review: It appears that H&M may not allow coupon stacking currently. H&M coupon stacking policies review
Sales Events:
Yes
Our review: H&M runs a clearance and promotions page on their website. Check the official H&M sales page for the latest discounted prices and sales directly from H&M Hm.com sales events review
Black Friday Ads Page:
No
Our review: It appears that H&M may not offer Black Friday Ads Page currently. Hm.com Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that H&M may not offer Cyber Monday sales currently. H&M Cyber Monday sales review
Customer Service Features
Gift Cards:
Yes
Our review: H&M offers gift cards and discounted gift cards during special promotional events. Find gift cards for H&M. with their gift card program. See policies and program details on their gift cards page. H&M gift card support review
Money-back Guarantee:
Yes
Our review: H&M offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. H&M money-back guarantee review
Loyalty Programs:
Yes
Our review: H&M offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. H&M loyalty programs review
Contact Information:
Yes
Our review: H&M offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. H&M contact information review
Social Media Pages:
Yes
Our review: H&M offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Hm.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that H&M may not accept Affirm financing currently. H&M Affirm financing review
Afterpay Financing:
No
Our review: It appears that H&M may not accept Afterpay financing currently. H&M Afterpay financing review
Sezzle Financing:
No
Our review: It appears that H&M may not accept Sezzle financing currently. Hm.com Sezzle financing support review
Klarna Financing:
No
Our review: It appears that H&M may not accept Klarna financing currently. H&M Klarna financing support review
QuadPay Financing:
No
Our review: It appears that H&M may not accept QuadPay financing currently. Hm.com QuadPay financing support review
Splitit Financing:
No
Our review: It appears that H&M may not accept Splitit financing currently. H&M Splitit financing review
Bread Financing:
No
Our review: It appears that H&M may not accept Bread financing currently. H&M Bread financing review
Layaway Programs:
No
Our review: It appears that H&M may not offer layaway programs currently. H&M in-store layaway review
Website Features
Website Security & Privacy:
Yes
Our review: H&M offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. H&M website security & privacy review
Marketing Programs
Influencer Marketing:
Yes
Our review: H&M does influencer marketing for qualifying orders and customers, according to their influencer marketing policies. See policies and program details on their influencer marketing programs page. H&M influencer marketing programs review
Affiliate Marketing:
Yes
Our review: H&M does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. H&M affiliate marketing review
View all features

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